We're hiring: Digital Project Manager

‍This position has now been filled.‍

Job type: Full-time, Permanent | Working pattern: Mon-Fri, 40 hrs per week | Salary: Competitive Location: Fully remote or hybrid, based in our Edinburgh, Glasgow or Surrey office‍

About Digital Boutique

We’re a leading ecommerce agency that creates and supports online stores for some of the world’s biggest brands including Heineken, Boots, Leicester City Football Club and Novuna. Our team is united by a shared belief in collaboration, creativity and the pursuit of excellence.

About the role

We’re looking for a junior digital project manager to help us maintain, optimise and grow our impeccable track record of client satisfaction and retention.

Working closely with some of the sharpest technical minds in the industry, you will facilitate internal project workflows and engage with leading ecommerce clients to drive the continuous improvement of their ecommerce experiences.

Your responsibilities

As junior digital PM, you will coordinate tasks across a range of clients and test the quality of completed work before delivering projects on time and on budget. Your day-to-day tasks will include:

• Maintaining an impeccable standard of client service
• Working Agile with our design and development teams
• Maintaining visibility of project status across multiple clients
• Tracking time logs and reporting on velocity
• Scheduling work and resource planning
• Support system management
• Testing and quality assurance

About you

You’ll be an experienced, client-facing digital project manager, ideally specialising in ecommerce. You’ll bring loads of enthusiasm, initiative and a strong work ethic to owning the projects you manage.

Must haves:

• 2 years (minimum) in a similar role
• Understanding of ecommerce sites (either through personal use or industry experience)
• Understanding of Agile and Scrum methodologies
• Knowledge of the web design process
• Customer service experience
• Strong interpersonal and communication (written and verbal) skills
• High level of IT proficiency – especially in MS Office and Google Workspace
• Excellent organisation and time management skills and the ability to multi-task context switch with ease
• Ability to manage client expectations and approach challenging conversations with confidence and candour
• Adaptive can-do attitude

Nice to haves:

• Experience working with the Magento Framework
• Familiarity with Jira or similar issue/ticket management system.
• Experience working on large enterprise-level projects

Interview process

Shortlisted applicants will be invited to a short screening call ahead of a formal interview.

Apply now by sending your CV and cover letter to jobs@digitalboutique.co.uk
NO AGENCIES PLEASE